Shipping & Returns

Shipping:

• In Tbilisi delivery time is 2-3 business days
  Delivery fee: 5₾
  
  
• In regions delivery time is 3-4 business days
  Delivery fee: 7₾

Return and exchange policies:

• Panties cannot be returned or exchanged
• Products purchased on any kind of a discount cannot be returned or exchanged.

Return policies:

• Purchased products can be returned within 24 hours after being delivered.

While returning a customer should:

1. Return the item(s) in unused condition.
2. Have the original receipt as a proof of purchase.
3. Fill in the return/exchange form beforehand.

Exchange policies:

Items can be exchanged for the products of same or higher value if there is a suitable stock in the shop within 5 days after purchase.

For exchange a customer should:

1. Return the item(s) in unused condition
2. Have the original reciept as a proof of purchase

Products purchased online can be exchanged or returnd by the customer directly in the store. Alternatively, you can use the delivery service by our partner company. The delivery fee from Tbilisi is 5GEL, and from other regions - 7GEL.

The store is located in Tbilisi, City Mall, on Kavtaradze #1